Terms and Conditions

Last updated: August 31, 2026

Last Updated: August 2026

1. Acceptance of Terms

By using CSN Pay, you agree to comply with these Terms & Conditions. Please read them carefully before using the payment service.

2. Payment Services

CSN Pay allows users to make payments for available courses, exams, services, and other applicable purchases through supported payment methods.

3. Payment Information

Users are responsible for providing accurate payment information. CSN Pay is not responsible for transactions affected by incorrect information provided by the user.

4. Payment Confirmation

A payment will be considered successful only after the transaction has been successfully processed and confirmed by the payment system.

5. Failed or Pending Payments

If a payment fails or remains pending:

  • The user should not be charged for a failed transaction.
  • The related course, exam, or service should not be activated until payment is successfully completed.
  • Users should check their transaction status before attempting another payment.

6. Refunds

Refund eligibility depends on the applicable course, exam, or service refund policy. Approved refunds may take additional processing time depending on the payment method.

7. Transaction Records

Users can view their payment and transaction information through their CSN Pay account. Users should report any incorrect or unauthorized transaction as soon as possible.

8. Security

Users must keep their login credentials and payment-related information secure. CSN Pay will not be responsible for unauthorized activity resulting from compromised user credentials.

9. Service Availability

Payment services may occasionally be unavailable because of maintenance, technical problems, payment gateway issues, or network interruptions.

10. Prohibited Activities

Users must not use CSN Pay for fraudulent, unauthorized, or illegal transactions.

11. Changes to Terms

CSN Pay reserves the right to update these Terms & Conditions when necessary. Updated terms will be published through the platform.

12. Contact & Support

If you experience a payment problem, incorrect transaction, or other issue, contact the CSN support team with your transaction details.